TechSoup Global is a recognized leader in bringing technological empowerment and philanthropy to social benefit organizations.
TechSoup is a trusted technology resource that offers a variety of information and services for the benefit of the nonprofit sector. Services include technology assistance information via techsoup.org, philanthropy programs such as TechSoup Stock, and campaigns to assist organizations in harnessing social web technologies through netsquared.org.
TechSoup Global is expanding their offerings to South America, offering a comprehensive package of technical assistance and channel development to help regional NGO networks succeed in delivering software product and technology services. TechSoup needed a partner with a unique combination of expertise in web development, program management and CRM planning & implementation in an international context - and found this in FivePaths.
Our team has worked on several parallel paths with TechSoup. We provided conceptual and strategic advise on building a technology framework for supporting the international network of NGOs. This work included market research into the capacity of international "telecentre" networks, and analysis on how this informs the shape of the technology framework. We worked collaboratively to plan and implement a multilingual shared learning portal using Drupal CMS tools. We developed a program to provide CRM planning and selection support, and authored tools, best practices and worksheets to form a curriculum which we implemented directly to NGOs. We have also facilitated several capacity building sessions with both US based nonprofits and international NGOs on technology topics, including web development, CMS, CRM and technology management practices.
As their programs grow, TechSoup continues to rely on FivePaths for both strategic guidance, technology implementation and ongoing support.
