FivePaths

The Port of San Francisco's rebuilt website launches

Today the Port of San Francisco's rebuilt website launched. The Port manages the city's waterfront and its maritime, recreational and economic programs. Its website serves waterfront visitors, businesses and people looking for public information, and it holds more than 12,000 pages and hundreds of documents, maintained by a lean internal team.

Stabilizing first

Our work with the Port began in 2019 with Drupal maintenance and site engineering on the City and County of San Francisco's Drupal multisite infrastructure on Pantheon. A comprehensive technology and content audit showed where the site was fragile, and we stabilized it and delivered critical features while a new brand platform was developed, led by Bonner Communications. We provided engineering and implementation consulting to that brand effort.

When the pandemic changed many of the Port's services, the site had to change quickly with them, and we made rapid content and architecture changes to keep its information accurate.

A full rebuild

The Port then asked us to implement the new brand and rebuild the site. InkëDesign led the design, and we reviewed every design round for accessibility and mobile implementation.

The rebuild migrated thousands of pages into new templates, working closely with Port staff on content preparation and review. New templates for meetings, events and contract opportunities reduce the manual work of keeping that information current, and OpenStreetMap integration connects places and businesses with geographic data. Staff training and content preparation tools were part of the handover.

The team

Eric Leland led project management, strategy, training and support, Jason Salter the architecture and development, and Tyler Cifu-Shuster the integrations and APIs, with Inke Noël of InkëDesign leading design. Our monthly engineering support continues.